Have a question? Check out our list of frequently asked questions below. Still can't find what you are looking for? Feel free to contact us by This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone (434-338-7774).

Need non-emergency, after-hour care? Please see our information below and to the right.

  • When is Liberty University Student Health Center open?
    Academic semester regular hours: Monday through Friday 8:00am-5:00pm. We are closed on all University holidays and emergency/weather related closures.
  • Where is Liberty University Student Health Center located?
    Liberty University Health Services is located in Green Hall near the LaHaye Student Union
  • What do students do in the event Liberty University Student Health Center is closed?
    If you have an emergency after hours and are located on campus, contact LUPD at ext. 3911 or (434) 582-3911 LUPD Home page. If you are off campus, go to the nearest emergency department or dial 911 from your telephone. If you need non-emergency medical care after hours, there are a number of immediate care facilities that can be utilized. Please reference the list to the right. Students are responsible for providing their own transportation to and from these medical office locations.
  • Are the Student Health services at Liberty University Student Health Center free?
    *All charges for excluded services will be personally covered by the patient. Excluded services include visits to CVFP Diagnostic Center, Immediate Care Centers, & the emergency room, hospitalizations, inpatient care, travel immunizations & medicine, birth control options, birth control devices, allergy serum (storage and administration is covered), durable medical equipment (crutches may be available for limited use at no charge based upon availability), services performed outside the Student Health Center, specialist services, counseling above the allotted six visits per year, and the following vaccinations/immunizations: B12, Gardasil, Hepatitis A, Hepatitis B, Imitrex, Malaria, Meningitis, MMR, Polio, Prevnar (pneumococcal pneumonia), Tdap, Typhoid, Rabies, Yellow Fever, Zostavax (shingles).
  • Do I have to pay for services at Liberty University Student Health Center at the time I'm seen, or can I be billed later?
    For the convenience of our patients, charges for services not covered under the new student health fee program will be billed directly to the student’s primary health insurance through CVFP Medical Group’s central billing office.
  • I am an Online LU student, can I be seen at Liberty University Student Health Center?
    Liberty University Student Health Center is for the use of registered LU students who have paid the Student Health fee or daily use fee and certain other groups with special arrangements.
  • How do I make an appointment at Liberty University Student Health Center?
    You can make appointments by calling (434) 338-7774. Seeing the same provider when there are multiple visits for ongoing medical issues ensures continuity of care. Our providers will make appropriate referrals to outside specialists. General office visits are appropriate for most conditions. Same-day appointments for more urgent problems are available. Call early in the day for best availability.
  • How do I cancel an appointment?
    When you are unable to keep a scheduled appointment, please call our clinic at (434) 338-7774. Failure to show up for an appointment without prior notice will result in a $10.00 no show fee. You may cancel a same day appointment at any time during the clinic hours of the day of your appointment.
  • How do I know I will receive quality Student Health care at Liberty University Student Health Center?
    The services offered at LUSHC are provided by licensed physicians, midlevel providers, nurses, health navigators, and counselors who are committed to caring for you and your health.
  • What are the procedures for Urgent Care?
    Students are seen on a walk-in basis in the order of medical urgency, not the order of arrival.
  • Do I have access to my student’s medical records?
    No, your student must sign a Medical Release or give verbal permission to LUSHC for us to discuss that specific appointment. This is not a blanket release; your student must give permission for each visit or diagnosis.
  • How can I help my student learn to take responsibility for his or her own healthcare needs?
    We suggest your son or daughter visit the health center and pick up a Student Health Center brochure which lists services and contact information. It is important for them to know their own health history: allergies to medications and foods, significant family medical history, medication list (including doses, frequency, and purpose). Make sure they carry a copy of their health insurance card with them at all times, and that they know what coverage they have and how to contact the insurance company. Be sure they have turned in their Health Record form to Student Health Services. (For pertinent medical history, attach copy of records from the treating physician.) Share with them the basics of how to make an appointment: describe symptoms, duration and severity of symptoms, any medications taken, temperature, etc.
  • What is a patient care team?
    Based on the Patient-Centered Medical Home model, Student Health Services has a team of staff members (medical providers, counselors, nurses, support staff, dietitians, wellness professionals, etc.) to ensure a fully integrated, evidenced-based, holistic approach for providing high quality care.
  • How long will my appointment actually take?
    The length of time it takes to complete a visit varies depending on the reason for the visit. While most appointment lengths are about 15 minutes, you must add the time it takes to check in and do other tasks related to the visit, such as lab tests, X-rays or other procedures.
  • How is confidentiality assured at Student Health Services?
    All medical care at Student Health Services is confidential. Health care records are completely separate from all other university records. Student Health Services staff members confer with one another as needed to provide integrated medical care for you. Otherwise, Student Health Services will not release any information about you without your written permission, except for regulatory or quality assurance audits or as authorized or required by law, or as necessary in our judgment to protect you or others from a serious threat to health or safety. If a patient wishes to allow a release of information from his/her records, the Authorization for Disclosure of Protected Health Information is available on our patient forms page.

After-Hour Locations

If you need non-emergency medical care after hours, there are a number of immediate care facilities that can be utilized. Click on one of the locations below for more information

CVFP Airport Immediate Care

14005 S. Wards Road, Ste. A
Lynchburg, Virginia 24502
434-239-0132 Phone
434-239-0490 Fax

CVFP Lakeside Immediate Care

2137 Lakeside Drive
Lynchburg, Virginia 24501
434-845-4175 Phone
434-385-8616 Fax

CVFP Madison Heights Immediate Care

118 Oakwood Drive
Madison Heights, Virginia 24572
434-338-7780 Phone
434-338-7781 Fax

Physicians Treatment Center

2832 Candlers Mountain Road
Lynchburg, VA 24502
434-239-3949 Phone

For any questions regarding the new Student Health Fee, please contact 434 592 7770 or studenthealthrecords@liberty.edu